.github: add FR and PR templates

Change-Id: I6acaf78be5f7f5bdd291ec9b0683141b73871626
Reviewed-on: https://code-review.googlesource.com/c/gocloud/+/50530
Reviewed-by: kokoro <noreply+kokoro@google.com>
Reviewed-by: Chris Broadfoot <cbro@google.com>
Reviewed-by: Alex Hong <hongalex@google.com>
diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
new file mode 100644
index 0000000..403b0e5
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -0,0 +1,43 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: 'packagename: short description of bug'
+labels: triage me
+assignees: ''
+
+---
+
+**Client**
+
+e.g. PubSub
+
+**Environment**
+
+e.g. Alpine Docker on GKE
+
+**Code**
+
+e.g.
+```go
+package main
+
+func main() {
+	// ...
+}
+```
+
+**Expected behavior**
+
+e.g. Messages arrive really fast.
+
+**Actual behavior**
+
+e.g. Messages arrive really slowly.
+
+**Screenshots**
+
+e.g. A chart showing how messages are slow. Delete if not necessary.
+
+**Additional context**
+
+e.g. Started after upgrading to v0.50.0.
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
new file mode 100644
index 0000000..652626f
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+++ b/.github/ISSUE_TEMPLATE/feature_request.md
@@ -0,0 +1,20 @@
+---
+name: Feature request
+about: Suggest an idea for this project
+title: 'packagename: short description of feature request'
+labels: triage me
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen. What should the API be? How would you use it?
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.
diff --git a/.github/pull_request_template.md b/.github/pull_request_template.md
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index 0000000..baef8a1
--- /dev/null
+++ b/.github/pull_request_template.md
@@ -0,0 +1,7 @@
+# Wait!
+
+**This project does not accept pull requests.**
+
+Please see [CONTRIBUTING.md](https://github.com/googleapis/google-cloud-go/blob/master/CONTRIBUTING.md) for instructions for how to contribute.
+
+Thank you for contributing!
diff --git a/issue_template.md b/issue_template.md
deleted file mode 100644
index e2ccef3..0000000
--- a/issue_template.md
+++ /dev/null
@@ -1,17 +0,0 @@
-(delete this for feature requests)
-
-## Client
-
-e.g. PubSub
-
-## Describe Your Environment
-
-e.g. Alpine Docker on GKE
-
-## Expected Behavior
-
-e.g. Messages arrive really fast.
-
-## Actual Behavior
-
-e.g. Messages arrive really slowly.
\ No newline at end of file